LexTechs Of Atlanta



Factory Warranties

Your Premier Lexus and Toyota Service Center

Regular maintenance and repairs can be performed by an independent mechanic without voiding your warranty.

AtLextechs of Atlanta we want our customers to be informed consumers. We want you to know what your rights are relative to your vehicle’s warranty. Below is an article published by the FTC which explains what a vehicle warranty is and the parameters as to who can perform maintenance and repairs on your vehicle while maintaing your factory warranty.

There are 4 main points Lextech would like you to know about performing maintenance and repairs on a vehicle covered under warranty.

  • Maintenance and repairs can be performed by an independent mechanic without voiding your warranty.
  • We will never perform repairs or maintenance on your vehicle if your warranty covers these. In fact, when we evaluate your vehicle, we will inform you of any issues which should be handled by your dealership.
  • We will never perform any service which would jepordize your warranty.
  • We will always discuss with you, prior to any service, what we feel your best options are even if it means we don’t perform the work. We want you to trust us, know that we will be honest with you and for you to become a regular customer.

Auto Warranties & Routine Maintenance Under the Magnuson Moss Warranty Act

If you own a car, you know how important it is to keep up with routine maintenance and repairs. But can a dealer refuse to honor the warranty that came with your new car if someone else does the routine maintenance or repairs?
The Federal Trade Commission (FTC), the nation’s consumer protection agency, says no. In fact, it’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads, and inspections. Maintenance schedules vary by vehicle make, model and year; the best source of information about routine scheduled maintenance is your owner’s manual.

What is a warranty?

A warranty is a promise, often made by a manufacturer, to stand behind its product or to fix certain defects or malfunctions over a period of time. The warranty pays for any covered repairs or part replacements during the warranty period.

Do I have to use the dealer for repairs and maintenance to keep my warranty in effect?

No. An independent mechanic, a retail chain shop, or even you yourself can do routine maintenance and repairs on your vehicle. In fact, the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work. That said, there may be certain situations where a repair may not be covered. For example, if you or your mechanic replaced a belt improperly and your engine is damaged as a result, your manufacturer or dealer may deny responsibility for fixing the engine under the warranty. However, according to the FTC, the manufacturer or dealer must be able to demonstrate that it was the improper belt replacement — rather than some other defect — that caused the damage to your engine. The warranty would still be in effect for other parts of your car.

Will using ‘aftermarket’ or recycled parts void my warranty?

No. An ‘aftermarket’ part is a part made by a company other than the vehicle manufacturer or the original equipment manufacturer. A ‘recycled’ part is a part that was made for and installed in a new vehicle by the manufacturer or the original equipment manufacturer, and later removed from the vehicle and made available for resale or reuse. Simply using an aftermarket or recycled part does not void your warranty. The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. Still, if it turns out that the aftermarket or recycled part was itself defective or wasn’t installed correctly, and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.

Tips To Avoid Warranty Issues

Here’s how to get the most out of your vehicle’s warranty: